Student WiFi - Connected No Internet

If your students are connected to your router but do not have Internet access, please follow the steps below.  These steps will resolve 95+% of these issues.

1.  From the Chrome browser open a new tab and hit cntrl h at the same time to bring up your history.



2. When the pop-window appears, select the cached images and files and from the drop-down above select "from all time".  



When you open another tab and type in a URL it should prompt you with the proxy box to enter your username and password information to gain Internet access.  If the box doesn't show up simply turn off your WiFi and turn it back on after you have completed the steps above and it will try to reauthenticate with the proxy server. 

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